Our brand-new website, mobile app and online banking are here! On October 12 we launched a new and improved online banking platform as our pre-existing platform was no longer a service we were able to offer to you.
Members will enjoy a brand-new look and feel, with a fresh and modern new site and user experience. This includes more intuitive navigation to make it easier for members to find the information they’re looking for quickly and seamlessly.
You will automatically transition the next time you login after it is live. Your current login and password information will remain unchanged. Please note: For security purposes, your memorized sign-in information will not be carried over, so if you have your Login ID and PAC saved in the Radius Credit Union Mobile App or browser for online banking, you will need to re-enter your information when you first sign into the updated platforms. You may notice when you log in from our new website you are redirected to the “online banking” site – no worries, it is completely safe and secure, it just looks a little different than you are used to.
To maximize your Internet banking experience and for your Internet security, we recommend using the latest supported browsers. Our online banking supports Microsoft Edge, Firefox, Safari, and Google Chrome. Unfortunately, our online banking platform does not support Internet Explorer 11.
The new version of the Mobile App is compatible with iOS 11 and Android 6.0 or higher. To maximize your mobile banking experience and for your security, we recommend using the latest supported operating system.
If you require assistance or have questions, please visit your local branch, or head over to our contact page and call or email any branch for support.