Radius Credit Union is seeking a full-time Regional Member Service Representative Supervisor to serve our Radville & Ceylon branches. The home base of this position will be in our Radville Branch, however some travel to Ceylon may be required. Reporting to the Business Development Manager, responsibilities include scheduling, supervising, motivating, and developing a team of Member Service Representatives in order to provide quality products and services to members thereby ensuring the achievement of the organizational goals and strategies. The individual must have strong communication and interpersonal skills required to effectively manage relationships with members, co-workers and reporting staff. The MSR Supervisor will oversee all frontline branch staff; providing training, motivation, and performance improvement feedback as required. In addition to the supervisory role, the MSR Supervisor must be proficient in all areas of the member service role to provide efficient training and back-up as needed.
Experience and education in the financial industry is an asset, however we are willing to train the right candidate. Ideal qualities include: MSR experience and knowledge in the financial industry, supervisory experience, a commitment to self-development, self-motivated and able to work individually and as a member of a team. The successful candidate must have excellent communication and interpersonal skills and working knowledge of various computer programs.
· Competitive compensation plan
· Comprehensive benefits package, plus a 7% matched pension
· Career Development & Advancement Opportunities
· Work/Life balance with paid vacation, sick leave and family leave
The Credit Union:
Radius Credit Union is a rural based community focused credit union with eight (8) branches, assets over $600 million and nearly 60 employees serving 5700 members. Radius Credit Union builds relationships by providing financial solutions and supporting its communities. Employee engagement is valued and there are many opportunities for growth for career minded individuals. Our organization has branches in Avonlea, Ceylon, Earl Grey, Ogema, Pangman, Radville, Tribune and Torquay.
If you are interested in this position please submit your resume, in confidence, by June 21, 2023 via email or mail to:
Radius Credit Union
PO Box 339
Ogema, SK S0C1Y0
Attn: Michelle Leonard, HR & Marketing Coordinator