See How Easy It Is!

Ever caught yourself wondering, “How in the world can I do that?” Our library of quick demo videos will walk you through popular features of online banking and our mobile app — step by step.

Delete a Saved Log In

Deleting saved login information helps keep your account secure, especially on shared or public devices.

Change Password

Setting up a new password is simple! Ensure you have a strong password to keep your account secure.

Forgot Password

Forgot your password? No problem. Watch this demo video to learn how to reset your password. 

Cancel an e-Transfer

Need to cancel a pending e-Transfer? Learn how in this quick demo video. 

Send an e-Transfer

In this demo video learn how to send an e-Transfer from start to finish.

Add an e-Transfer Contact

Sending an  e-Transfer to someone new? Watch this demo video to learn how to add them to your contacts. 

Delete an e-Transfer Contact

Watch this demo video to quickly learn how to remove a contact from your e-Transfer list. 

Set Up e-Transfer Alerts

Protect yourself from fraud by setting up alerts for e-Transfer activity!

Set Up CRA Direct Deposit

Receive CRA deposits direct to your RCU Account – this must be set up in online banking. 

Download e-Statements

e-Statements are free – and ready when and where you need them! Learn how to download your e-statements in this short video.

Set Up/Cancel Autodeposit - Mobile App

Setting up autodeposit for your e-Transfers helps reduce fraud risk and saves you the step of manually accepting each e-Transfer.

Set Up/Cancel Autodeposit - Online Banking

Setting up autodeposit for your e-Transfers helps reduce fraud risk and saves you the step of manually accepting each e-Transfer.

Still having trouble with online banking or mobile app features? We’d be happy to help.