2SV stands for 2-Step Verification, you may have heard this referred to as 2FA (2-Factor Authentication) or MFA (Multi-Factor Authentication). This form of authentication has become commonplace as a form on online authentication, and it simply requires 2 forms of identification to access an online platform. 2SV replaces the use of security questions and answers with dynamically generated one-time verification codes. 2SV for Radius Credit Union will be in the form of a temporary access code provided to the member via email or SMS (text) message.

NOTE: Security questions may be used to verify identity on initial enrollment. Once enrollment is complete, security questions will no longer be required.

SSPAC reset is how we refer to self-service PAC reset. With 2SV enabled out members will now have to ability to reset their own PAC (password) in a few simple steps. 

As of February 25, 2025, 2SV will be enabled for all Radius CU members. You will have up to 30 days after this date to delay enrollment. After this time, you will be required to complete the set up to access your online banking.

If you are able to log in you can change your phone number or email address for 2SV at any time. If you are unable to log in and need your information changed you can contact any branch of Radius Credit Union for assistance.

When a member enrolls in 2SV they will be able to choose SMS text message and/or email. If you choose one option you will receive your code the same way every time it is required, if you choose both you will be prompted to choose how you would like to receive a code in that instance. You will never receive a duplicate code to both your email and text message.

Each unique code is only active for 10 minutes. If not used this code will expire and you will be required to generate a new code before logging in.

If you are having issues with 2SV or access to your online accounts, please contact any branch of Radius Credit Union. We’d be happy to help!

You should NEVER share a one-time verification code. This code is unique to you and provides an added layer of security to protect your accounts.

Your security is our priority! Radius Credit Union is committed to protecting your personal and financial information. Two-Step Verification (2SV) adds an extra layer of security, helping safeguard your accounts from fraud and cybercriminals. This enhanced feature ensures greater protection and peace of mind when accessing your accounts.